Processes, procedures and systems are here to assist the working process anytime. The organisational culture and the created working environment are here to support the company in times of dealing with troubles, delays, crisis. This segment of the book "Tactical Management in Complexity" looks at the company as a living organism in times when only the ones who will be able to adapt, those will survive. We adapt with having the right processes, procedures, systems, and most importantly, with having the right people in the company.