This segment of "Tactical Management in Complexity" speaks about the power to view the bigger picture. Having values, rules, vision and mission to work according to is necessary. What is important is to be able to adapt them to practical situations. Fast decision making and urgent requests exist, but they are not the ones that shape the company. Patient, detailed and responsible work is done when tactics are implement by having in mind the broader picture of any situation we are in. Take a moment, breathe... and then decide.
