Visualisation helps us in solving so many problems and bringing so many solutions in all spheres of life. In the book "Tactical Management in Complexity" it is clearly presented how the managers can use visualisation to improve the work, solve problems and create solutions. I would claim that strong communication amongst the team and visualisation of the situations are the main elements of adaptability.
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In terms of core disciplines, it is founded on management - information systems - complexity, with the aim to cross-fertilise any domain. The next level is its combination with Harvard's CID's Problem Driven Iterative Adaptation (PDIA) - as strategy for complexity!
In terms of industries, it has been established and proven in banking, consultancies, governmental and non-governmental sector ... circular economy, air pollution, open collaboration, open innovation in science, ...
In terms of academia, it has been born in the research between Ghent University Belgium and University St. Kliment Ohridski North Macedonia, and continues its expansion by building bridges with affiliates in the Western Balkans region, Europe and the world.
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Specifically defined roles in the company create a repository of knowledge and countless possibilities for the team of the company. This is the essence of knowledge work related to the working process. I will discover a secret :) At the beginning when I was reading this book I was thinking that it might somehow be in contrast with knowledge work, but after finishing around 100 pages of it, I can see it affecting my everyday knowledge work in a truly positive way. I am truly grateful for that.
The possibility to connect, create synergy and most importantly, to cooperate makes the system work. It is much easier to separate the elements once we have connected them in a system. The segment of the book "Tactical Management in Complexity"given below speaks a lot about the modern way of doing business and the need to make some changes and correct some actions.
When we speak about a system, it is more that clear that all of the elements that the system is consisted of are interconnected. It is the chain of connections and the togetherness that makes everything function. In my opinion, this is the starting point how we should look at the process of adaptability.
Processes, procedures and systems are here to assist the working process anytime. The organisational culture and the created working environment are here to support the company in times of dealing with troubles, delays, crisis. This segment of the book "Tactical Management in Complexity" looks at the company as a living organism in times when only the ones who will be able to adapt, those will survive. We adapt with having the right processes, procedures, systems, and most importantly, with having the right people in the company.
To me, it is all about connectivity in the working process. The possibility to feel accessibility of resources and informations, cooperation, having methods for solving issues, designed procedures to help teams work together and bringing that complex system and vision into a cohesive communication channel seem to me as the main elements of a complex system. Tactical management, in my opinion, is to verify which and where are these main elements of the system, and how we can make them work together in harmony.
Procedures, documentation, designing formal trainings and metrics tend to deliver the needed data and transfer the knowledge from employee to employee. These documents are becoming the pillars of quality work." Practice makes it perfect" some people will say, but without having a way to deliver knowledge during a time of ever changing working environment, it is not possible to just transfer experience, it is more that needed to find a way to transfer knowledge.
From "Tactical Management in Complexity" I have understood that Creating Complex Adaptive Systems needs to be mainly concentrated around the main purpose, the goal. Also, CAS needs to combine the tools, the working release and the company culture into one, bringing them to a point where every one of them is adaptable to newly created circumstances. This is how I understand the functional system.